Privacy Police

1. Introduction

At DigiFlexi, we greatly value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. By using our website or working with us, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

a. Information you provide directly:

• Full name and contact details (email address, phone number)
• Business name and website URL
• Project inquiry details and messages submitted through our contact form\
• Payment information (processed securely through third-party payment providers)

b. Information collected automatically:

• IP address and browser type
• Pages visited and time spent on our website
• Referring URLs and device information
• Cookies and tracking data (see Section 6)

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and communicate about your project
• Provide web design, development, and digital services
• Process payments and issue invoices
• Send project updates, proposals, and related communications
• Improve our website and service offerings
• Comply with legal obligations

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Share Your Information

DigiFlexi does not share your personal information with third parties except in the following circumstances:

• Service providers: Trusted tools and platforms we use to deliver our services (e.g. project management tools, payment processors, email platforms), all of which are bound by their respective privacy policies.
• Legal requirements: Where disclosure is required by law, regulation, or legal process.
• Business transfer: In the unlikely event of a business merger or acquisition, client data may be transferred as part of that process.

5. Data Storage and Security

Your personal information is stored securely and protected from unauthorized access, loss, or misuse. We use industry-standard security measures including encrypted communications and secure file storage.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized use of your information.

6. Cookies

Our website uses cookies to enhance your browsing experience and collect anonymous analytics data. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use the following types of cookies:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand visitor behavior (e.g. Google Analytics)
• Marketing cookies: Used to deliver relevant content and track campaign performance.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. DigiFlexi is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any external website you visit.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Withdraw consent to receive marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise these rights, please contact us at hello@digiflexi.com. We will respond to all requests within a reasonable timeframe.

10. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not intentionally collect personal information from minors. If you believe a minor has provided personal information to us, please contact us and we will promptly take steps to delete it.

11. Changes to This Privacy Policy

DigiFlexi reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.